Retail Associate

Description:

As a Retail Associate at Ross Stores, you'll be an integral part of our team, gaining valuable experience in the dynamic off-price retail environment. This entry-level role offers a fantastic opportunity to develop foundational skills essential for a successful career in retail. You'll receive on-the-job training and work closely with experienced team members to understand our unique business model and, most importantly, our customers. While this role focuses on store operations and customer service, the insights you gain will provide a strong base for future growth within Ross Stores. This role offers an hourly wage, and total compensation includes various benefits depending on your position and location.

Responsibilities:

• Assist customers on the sales floor, providing excellent service and a positive shopping experience.
• Process customer transactions accurately and efficiently using point-of-sale (POS) systems.
• Maintain a neat, organized, and well-stocked sales floor, including merchandising and visual presentation standards.
• Assist with receiving, unpacking, and processing new merchandise shipments.
• Contribute to achieving sales goals by engaging with customers and highlighting product value.
• Learn and adhere to company policies and procedures, including loss prevention and safety guidelines.
• Support team members in various tasks to ensure smooth store operations.
• Develop a basic understanding of product placement and inventory management within the store.
• Communicate effectively with customers and team members to address inquiries and resolve issues.

Requirements:

• High school diploma or equivalent.
• Strong communication and interpersonal skills; ability to interact positively with customers and colleagues.
• Adaptability and willingness to learn in a fast-paced retail setting.
• A customer-focused attitude with a commitment to providing excellent service.
• Ability to prioritize tasks and work efficiently.
• Basic problem-solving skills and a proactive approach.
• Enthusiasm for the retail environment and Ross Stores' value proposition.

Nice-to-haves

• Previous experience in a retail or customer service role.
• Familiarity with POS systems and basic cash handling procedures.

Benefits

• Employee discount on merchandise.
• Paid time off (may vary based on position and tenure).
• Health insurance options.
• 401(k) retirement savings plan with company match.
• Life insurance coverage.
• Opportunities for growth and development within the company.