Area Supervisor

Description:

As an Area Supervisor at Ross Stores, you'll play a vital role in driving store success across a designated group of locations. This position offers a dynamic environment where you'll leverage your leadership abilities to support Store Managers and their teams in achieving operational excellence and delivering an exceptional customer experience. You'll be instrumental in ensuring consistent execution of company standards, fostering a positive and productive work environment, and contributing to the overall growth and profitability of your area. This role provides a fantastic opportunity to develop your multi-unit management skills within a thriving off-price retail setting.

Responsibilities:

• Provide guidance and support to Store Managers in your assigned area, acting as a key point of contact and resource.
• Monitor store performance against key metrics, including sales, profitability, and operational efficiency, identifying areas for improvement and implementing action plans.
• Ensure consistent adherence to company policies, procedures, and visual merchandising standards across all stores in your area.
• Foster a culture of exceptional customer service, coaching store teams on best practices for customer engagement and problem resolution.
• Support talent development initiatives, including identifying high-potential employees and contributing to training and development efforts.
• Conduct regular store visits to assess operational effectiveness, provide feedback, and build strong relationships with store leadership.
• Collaborate with various corporate partners, such as loss prevention, human resources, and merchandising, to ensure seamless store operations.
• Assist in the roll-out of new initiatives and programs, ensuring effective communication and implementation at the store level.
• Analyze key business data and reports to identify trends, opportunities, and challenges within your area.
• Support the opening of new stores and the execution of store remodels or special projects as needed.

Requirements:

• Bachelor's Degree or equivalent retail management experience.
• Proven leadership skills with the ability to motivate and develop teams.
• Strong communication and interpersonal skills, capable of building effective relationships at all levels.
• Demonstrated ability to analyze business data and make informed decisions.
• Excellent organizational and time management skills with the ability to prioritize and manage multiple responsibilities.
• Flexibility and adaptability to changing priorities and business needs.
• Results-oriented with a strong focus on achieving goals and driving performance.
• A passion for the retail industry and a commitment to providing outstanding customer service.
• Ability to travel within the assigned area on a regular basis.

Nice-to-haves

• Prior experience in a multi-unit management role within the retail sector.
• Familiarity with Ross Stores' operations and culture.

Benefits

• Employee stock purchase plan
• Paid holidays
• Health insurance
• Paid time off
• 401(k) matching
• Life insurance